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The Summit Counseling Center
Contact Us (678) 893-5300

Telehealth and VideoTherapy

Megan Barfield

African American man in headphones making video call in cafeTelehealth and teletherapy are two words we are hearing about more in today’s recent social climate. With limitations being set on in-person interactions, we are beginning to rely more and more on the ability to connect and communicate through technology, and our health is no exception.

Telehealth is defined as distribution of health-related services and information through electronic information and technology. A common example of this would be the use of online programs that allow you to speak with a doctor or nurse without leaving the house. More specifically, teletherapy involves conducting counseling and therapy sessions by phone or video.

Therapy is considered by most to be a sacred space of growth and connection, so the thought of moving from in-person therapy to video therapy can feel both scary and confusing. That being said, most changes in our lives can feel uncomfortable at first, but we can grow from these experiences and our feelings may change. Therapy and teletherapy are no exceptions. Whether you are beginning therapy for the first time and deciding on teletherapy or you are transitioning with your current therapist from in-person, here are some helpful things to remember to make this next step feel more comfortable:

  1. Make sure you have a good Wi-Fi connection so your session doesn’t have any unexpected interruptions due to internet connection.
  2. Find a space where you have privacy to talk openly and feel comfortable to sit in for your session time, whether that be in your house or your car, anywhere can work! Headphones can be helpful as well to reduce voices carrying in a room.
  3. It is okay to be nervous about the process! Talk to your therapist about these feelings so you can work together to both address them and make therapy a space that you feel safe and comfortable in.
  4. Adjust your screen/view to what fits you best. Most applications will allow you to see both you and your therapist or solely your therapist, so choose what feels most comfortable for you. If you cannot adjust this, try placing a post-it note over your image on the monitor if you are getting distracted or prefer not to see yourself.
  5. If you have a question, ask! Your therapist will know the answer to any questions you have about confidentiality, scheduling, billing, and any logistics involved in the process. You can ask these questions prior to beginning services as well if you are still unsure.

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