Telehealth Services: Video Therapy Available Call 678-893-5300 to Schedule an Appointment.
Our client engagement team is available at 678-893-5300 to schedule your appointments or answer any questions you have during regular business hours:
Monday – Thursday 8:30am-8:30pm
If you are having a mental health emergency during non-business hours, please contact 911 or proceed to your nearest emergency room for immediate care.
The Summit Counseling Center is considered an “out of network provider”. Our therapists will provide you with a receipt that will contain the date of service, diagnosis code, and payment made – for you to use when filing for reimbursement. Because each policy differs regarding co-pays, and deductibles, we advise you to contact your individual insurance company to confirm coverage.
As a non-profit organization, The Summit raises support each year for our client assistance fund to help subsidize services for those that qualify for our sliding fee scale.
In the event that you are in need of financial assistance, please refer to the “Practice Paperwork” tab in the Patient Portal for the “Client Assistance Application.” Feel free to submit this completed form along with proof of income to firstname.lastname@example.org .
A professional time commitment is reserved and held exclusively for you. If you need to cancel or reschedule, please notify our front office staff at 678-893-5300 at least 24-hours in advance. If the change is made with less than 24 hours’ advance notice or if you do not keep your scheduled appointment, you will be responsible for the full fee.
To learn more about our school-based counseling program, the schools that we serve and frequently asked questions click here.
Once you schedule your initial appointment you will receive an email from Valant (our client software program) about how to set up your portal account. Through the portal you will be able to access assessment tools, view your receipts, and safely and privately communicate with your counselor. Once your portal has been setup and verified, you will receive the Client Intake and Consent forms via the portal, which MUST be completed 48 hours prior to your scheduled appointment.
At The Summit, we take the well-being of our clients very seriously. One of the ways that we determine if clients are feeling better is to track how they are feeling at the start of therapy and at periodic intervals throughout therapy. To measure these changes, we use short questionnaires that assess for symptoms of anxiety and depression, as well as other behavioral issues for children and adolescents. Please complete your initial assessment in the Valant Patient Portal prior to your first session to streamline your initial intake process.
The Summit uses “Zoom for Healthcare” –the premium HIPAA-compliant version of Zoom specifically designed for end-to-end encryption of data. These additional features include a virtual “Waiting Room” which allows therapists to carefully admit each participant into a Zoom Therapy Session. If your appointments are via Telehealth (Zoom), please make sure that you save your Zoom-link.
Below are some suggestions for ways this link can be saved for future use:
In the event that this link is misplaced, you are welcome to contact our office at 678-893-5300 to be re-sent our link.
At The Summit, payment is due at the time of services. There are multiple options to make both in-person and virtual payments to keep your accounts current without any interruptions to treatment. Access to your statements or current balance are available in your Valant Patient Portal.
Below are a few payment options available to you:
It is our privilege and pleasure to serve you at The Summit. If you need further assistance about any of these forms, please contact our office staff at (678) 893-5300. We look forward to seeing you.